How to Attach a Custom Domain

Step 1: Accessing Domain Settings

• Go to Settings → Domains

• Or navigate to /store/[key]/settings/domains

• You'll see your domains list

Step 2: Understanding Domain Types

• System Domain: Default Souqiyah subdomain (always active)

• Custom Domain: Your own domain name (needs setup)

Step 3: Connecting Existing Domain

• Click "Connect existing" button

• Enter your domain name (e.g., "mystore.com")

• Check "Set as primary domain" if desired

• For root domains: Redirect option appears automatically

• Click "Connect" to proceed

Step 4: Setting Up DNS Records

• After connecting, expand the domain row

• You'll see DNS records needed:

• Type: Record type (usually CNAME or A)

• Name: Domain name or subdomain

• Value: Target value to point to

• Copy each DNS record value

Step 5: Adding DNS Records at Your Provider

• Go to your domain registrar (where you bought domain)

• Access DNS management

• Add the DNS records shown:

• Use the Type, Name, and Value provided

• Save changes at your registrar

• Wait for DNS propagation (can take minutes to 72 hours)

Step 6: Checking Domain Status

• Domain status shows:

• "DNS Validation": Waiting for DNS to propagate

• "Generating SSL": DNS propagated, SSL being set up

• "Active": Domain is fully connected

• System checks automatically every 15 seconds

• Click "Check Now" to check manually

Step 7: SSL Certificate

• SSL is set up automatically after DNS propagates

• Green dot means SSL is active

• Gray dot means SSL is pending

• System checks SSL status automatically

Step 8: Buying New Domain

• Click "Buy new domain" button

• You'll be redirected to domain purchase page

• Follow instructions to purchase

• After purchase, domain appears in your list

Step 9: Setting Primary Domain

• Only one domain can be primary

• Primary domain is the main domain for your store

• Edit domain to set as primary

• Check "Set as primary domain" checkbox

Step 10: Viewing Your Store

• Click eye icon to view store on domain

• Opens store in new tab

• Verify domain is working correctly

Domain Attachment Tips

• Use simple, memorable domain names

• Set up DNS records correctly

• Be patient with DNS propagation

• Keep DNS records updated

• Monitor domain status regularly