Account Settings

Step 1: Accessing Account Settings

• Click your profile icon in the top right

• Select "Profile Settings" or "Account Settings"

• Or navigate to /profile/profile-settings

• You'll see your account settings page

Step 2: Personal Information

• Profile Picture:

• Click "Upload" button

• Select image file

• Recommended size: 256x256px

• Formats: PNG, JPEG

• Max size: 2MB

• Full Name:

• Enter your full name

• This is required

• Used across the platform

• Email Address:

• Your email is displayed

• Email cannot be changed

• Used for login and notifications

Step 3: Contact Details

• Phone Number:

• Enter your phone number

• Select country code

• Used for account verification

• Country:

• Select your country from dropdown

• Used for regional settings

Step 4: Preferences

• Timezone:

• Select your timezone

• Used for dates and times

• Search if needed

• Language:

• Select preferred language

• Options: English, Arabic

• Changes interface language

Step 5: Saving Account Settings

• Review all information

• Click "Save Changes" button

• Wait for confirmation message

• Settings are updated immediately

Step 6: Changing Password

• Go to Password Settings:

• Click "Password" tab

• Or navigate to /profile/profile-settings/password

• Enter Current Password:

• Type your current password

• Required to verify identity

• Enter New Password:

• Type your new password

• Must be at least 8 characters

• Use strong password

• Confirm New Password:

• Type new password again

• Must match new password

• Update Password:

• Click "Update Password" button

• Wait for confirmation

• Password is changed

Account Settings Tips

• Use clear profile picture

• Keep contact information current

• Select correct timezone

• Use strong password

• Change password regularly

• Keep email address verified

Troubleshooting Common Issues

Account Settings

• Problem: Cannot change email

• Solution: Email cannot be changed for security

• Contact support if needed

• Problem: Password not updating

• Solution: Check current password is correct

• Ensure new password meets requirements

• Try again

Roles & Permissions

• Problem: Cannot delete role

• Solution: Role is assigned to users

• Reassign users first

• Then delete role

• Problem: Permissions not working

• Solution: Check role is assigned correctly

• Verify permissions are set

• Refresh page

Notification Settings

• Problem: Not receiving emails

• Solution: Check notification is enabled

• Verify email address is correct

• Check spam folder

Security Settings

• Problem: Legitimate users blocked

• Solution: Check blocked countries/IPs

• Remove unnecessary blocks

• Review security settings

API Keys & Integrations

• Problem: API key not working

• Solution: Verify API key is activated

• Check permissions are correct

• Verify API secret is correct

• Problem: Webhook not receiving data

• Solution: Test webhook with "Send Dummy"

• Verify URL is correct

• Check server is accessible

• Verify event type is correct

Best Practices

Account Settings

• Keep profile information current

• Use strong, unique password

• Change password regularly

• Select correct timezone

Roles & Permissions

• Follow principle of least privilege

• Create roles for specific functions

• Review permissions regularly

• Document role purposes

Notification Settings

• Enable important notifications

• Disable unnecessary notifications

• Monitor notification emails

• Keep email address current

Security Settings

• Block suspicious activity

• Use captcha protection

• Set reasonable limits

• Monitor security regularly

• Keep support PIN secure

API Keys & Integrations

• Use descriptive names

• Keep secrets secure

• Grant minimum permissions

• Test integrations thoroughly

• Monitor API usage

• Rotate keys periodically