Understanding the Dashboard Overview

Step 1: Accessing Your Dashboard

1. Log in to Souqiyah

1. You’ll land on the dashboard with stores list.

1. The dashboard shows your store’s performance

Step 2: Dashboard Layout Overview

The dashboardincludes:

A. Welcome Banner (Top Section)

• Personalized greeting: "Welcome, [Your Name] 👋🏻"

• Description: "Here's what's happening on your store today"

• Quick action: "Add Product" button (if you have permission)

B. Statistics Cards (Key Metrics)

Located below the welcomebanner. Shows:

1. Orders

• Total orders count

• Icon: Shopping bag

• Example: "150 Orders"

1. Orders Average Price

• Average order value

• Currency formatted

• Example: "SAR 250.00"

1. Pending Orders

• Unread/pending orders

• Icon: Check circle

• Example: "12 Orders"

1. Cancelled Orders

• Cancelled count

• Icon: Warning circle

• Example: "5 Orders"

1. Conversion Rate

• Percentage

• Icon: Percent

• Example: "3.5%"

1. Cancelled Rate

• Cancellation percentage

• Icon: Warning circle

• Example: "2.1%"

1. Total Sales

• Total revenue

• Currency formatted

• Icon: Dollar

• Example: "SAR 37,500.00"

1. Net Revenue

• Net profit after expenses

• Currency formatted

• Icon: Bank

• Example: "SAR 35,000.00"

C. Conversion & Upsell Cards

• Conversion metrics

• Upsell performance

• Customer engagement metrics

D. Profit Widget

• Visual profit chart

• Time-based trends

• Interactive chart

• Height: ~464px (520px on larger screens)

E. Sales Report

• Sales performance chart

• Time period analysis

• Visual trends

F. Recent Orders Table

Columns:

• Selection checkbox

• Customer (name/avatar)

• Item (product name)

• Quantity

• Total (order amount)

• Payment (method/status)

• Created (date/time)

• Status (badge)

• Actions (view/edit)

Features:

• Click order to view details

• Filter and search

• Pagination

• Bulk actions

G. Sales Revenue Trend

• Revenue trend chart

• Time period analysis

• Visual representation

H. Repeat Customer Rate

• Percentage of returning customers

• Customer loyalty metrics

• Visual chart

I. Best Sellers

• Top-performing products

• Sales volume

• Product rankings

J. User Location Map

• Geographic distribution

• Customer locations

• Interactive map

Step 3: Understanding Time Filters

The dashboardsupports time-based filtering:

1. Accessing Filters

• Filter dropdown (if available)

• Default: "Today"

1. Available Filter Options

• Today

• This Week

• This Month

• This Year

• Custom Range

1. Applying Filters

• Select a period

• Statistics update automatically

• Charts refresh

Step 4: Dashboard Responsiveness

• Desktop: Full layout

• Tablet: Adjusted grid

• Mobile: Stacked layout

3. Recent Activity & Notifications

Step 1: Accessing Notifications

1. Location: Top right header

1. Icon: Bell icon with badge

1. Badge: Shows unread count (orange dot)

Step 2: Understanding Notifications

Notification Types

1. Order Notifications

• New order received

• Order status changed

• Order cancelled

• Order delivered

• Icon: Parcel/Map

1. Payment Notifications

• Payment received

• Payment failed

• Refund processed

• Icon: Shopping bag

1. Shipping Notifications

• Order shipped

• Delivery updates

• Tracking updates

• Icon: Truck

1. General Notifications

• System updates

• Account changes

• Feature announcements

• Icon: Bulb

Notification Display

Eachnotificationshows:

• Icon (by type)

• Title

• Order number (if applicable)

• Timestamp (relative time)

• Read/Unread indicator (blue dot for unread)

Step 3: Managing Notifications

Viewing Notifications

1. Click the bell icon

1. Dropdown opens with:

• Header: "Notifications (X)" (X = unread count)

• "Mark All As Read" checkbox

• List of notifications

• "View All Activity" link at bottom

Marking Notifications as Read

1. Individual Notification:

• Click the notification

• Automatically marked as read

• Blue dot disappears

1. Mark All as Read:

• Check "Mark All As Read"

• All notifications marked as read

• Unread count resets to 0

Notification Actions

1. Click Notification:

• Marks as read

• Navigates to related page (if applicable)

• Example: Order notification → Order details

1. View All Activity:

• Click "View All Activity" at bottom

• Opens full activity log

• See all notifications

Step 4: Real-Time Notifications

How Real-Time Works

1. WebSocket Connection:

• Automatic connection on login

• Real-time updates

• No page refresh needed

1. Notification Delivery:

• Instant delivery

• Appears in dropdown

• Badge count updates

1. Notification Events:

• New order created

• Order status changed

• Payment received

• System alerts

Step 5: Notification Settings

Configuring Notifications

1. Access Settings:

• Go to Store Settings → Notifications

• Or Account Settings → Notifications

1. Available Settings:

• Email notifications

• In-app notifications

• Notification types

• Frequency settings

1. Notification Preferences:

• Order notifications: On/Off

• Payment notifications: On/Off

• Shipping notifications: On/Off

• System notifications: On/Off

Step 6: Recent Activity Overview

Activity Types Tracked

1. Order Activities:

• New orders

• Order updates

• Order cancellations

• Order deliveries

1. Product Activities:

• New products added

• Product updates

• Inventory changes

1. Customer Activities:

• New customers

• Customer updates

• Customer interactions

1. System Activities:

• Settings changes

• User actions

• System updates

Viewing Recent Activity

1. From Dashboard:

• Recent Orders table

• Activity indicators

• Status changes

1. From Notifications:

• Click "View All Activity"

• Full activity log

• Filtered by type/date

Step 7: Notification Best Practices

Managing Notification Overload

1. Regular Review:

• Check notifications daily

• Mark as read regularly

• Archive old notifications

1. Priority Settings:

• Configure important notifications

• Set up email alerts for critical events

• Use filters to focus on key activities

1. Team Coordination:

• Share notification responsibilities

• Set up team alerts

• Coordinate response workflows

Quick Reference: Dashboard Checklist

• [ ] Understand dashboard layout

• [ ] Review statistics cards

• [ ] Check recent orders

• [ ] Monitor conversion metrics

• [ ] Review profit trends

• [ ] Check notifications regularly

• [ ] Use quick actions efficiently

• [ ] Customize dashboard view (if available)

• [ ] Set up notification preferences

• [ ] Monitor best sellers

Troubleshooting Dashboard Issues

Issue: Statistics Not Loading

• Solution: Refresh the page, check internet connection, verify store is active

Issue: Notifications Not Appearing

• Solution: Check WebSocket connection, verify notification settings, refresh page

Issue: Dashboard Looks Different

• Solution: Check screen size, verify permissions, clear browser cache

Issue: Can't See Quick Actions

• Solution: Verify user permissions, check if store is active, contact admin

Issue: Recent Orders Not Showing

• Solution: Check if orders exist, verify filters, check date range

Tips for Effective Dashboard Usage

1. Daily Check Routine:

• Review statistics cards

• Check pending orders

• Review notifications

• Monitor conversion rates

1. Weekly Analysis:

• Review sales trends

• Analyze best sellers

• Check customer metrics

• Review profit performance

1. Monthly Review:

• Compare monthly statistics

• Analyze growth trends

• Review customer retention

• Plan improvements

1. Quick Actions Efficiency:

• Use "Add Product" for quick additions

• Click orders directly from table

• Use sidebar for quick navigation

• Leverage keyboard shortcuts